Gaming should be enjoyable, not stressful. sona10 believes responsible play is every player's right. We're here to help you stay in control of your budget, time, and mental wellbeing.
Sona10 has put in place multiple effective safeguards to keep your gaming experience safe and enjoyable.
Set a maximum daily, weekly, or monthly deposit limit. You decide how much you spend — and sona10 strictly enforces that limit.
Set a daily playtime limit in advance. Once the time is up, sona10 will alert you and end your session if needed.
Temporarily or permanently close your account for a set period. With just one click, you can take a break from gaming — no hassle, no complications.
At regular intervals, a message will appear on your screen showing how long you've been playing and how much you've won or lost. It keeps you grounded in reality.
Set a maximum loss amount per day or week in advance. Once you hit that limit, sona10 will automatically pause your betting.
Whenever you feel stressed, reach out to the sona10 support team directly. Our trained team is always here for you.
Responsible gaming is more than following rules — it's a mindset. On sona10, responsible gaming means keeping it fun, not letting it become a habit or addiction. Online gaming is a great form of entertainment, and it stays healthy as long as you consciously play within your limits.
Online gaming is growing fast in Bangladesh. Many people start playing for fun, but some gradually lose control. sona10 wants you to stay in control at all times — that's why we've built tools to help you maintain healthy gaming habits.
Keep in Mind: Gaming is for fun, not a primary source of income. If you feel gaming is affecting other areas of your life, seek help right away.
Healthy gaming habits mean gaming is a part of your life — not your whole life. Watch out for the following:
If you notice any of these signs, pause and reflect. They may be early indicators of a problem:
Important: If any of the above signs apply to you, use sona10's self-exclusion feature immediately or contact our support team.
The most effective way to game responsibly on sona10 is to set a fixed budget in advance. Think of it as entertainment spending — just like you'd budget for a movie or a meal out. Never go beyond that limit.
Set aside a small portion of your monthly income for entertainment — that's your gaming budget. sona10's deposit limit feature makes it easy to stick to that budget. Once set, you cannot exceed that limit. That's the foundation of responsible play.
If you feel a family member or loved one is gaming excessively, talk to them directly. sona10 is always ready to support family members. Our support team will guide you on the right steps to take.
You can enable any safety feature directly from the sona10 app by going to your account settings. Download it here।
See at a glance how each tool works and when to use it.
| Tool Name | How it works | Who it's for | Type |
|---|---|---|---|
| Deposit Limit | Set a maximum daily/weekly/monthly deposit limit | Those Who Want to Manage Their Budget | Preventive |
| Loss limit | Betting stops automatically when losses exceed a set limit | Those Who Want to Avoid Major Losses | Preventive |
| Time Limit | Set Daily Gaming Time & Alerts | Those Who Need Help Managing Their Time | Monitoring |
| Reality Check | Gaming stats displayed at set intervals | All Player Types | Monitoring |
| Cooling-off period | Temporary account break for 1 to 30 days | Those Who Need a Temporary Break | Temporary Break |
| Self-Exclusion | Long-term or permanent account closure | Those Who Need Serious Support | Permanent Protection |
Set up sona10's responsible gaming tools in just a few minutes.
Log in to your sona10 account and click on the profile icon.
Look for the "Responsible Gaming" option.
Deposit limit, time limit, or self-exclusion — enable whichever you need.
Set a specific amount or time period based on your own budget and schedule.
Save your settings — they take effect immediately. A confirmation will be sent to your email.
Learn what factors increase the risk of gaming addiction and stay informed.
sona10's safety tools make it easy to stay in the low-risk category. Enable your settings today.
Answer the following questions honestly. If you answer "Yes" to more than 3, consider seeking help.
If more than 3 answers are "Yes": Please contact sona10 support or activate self-exclusion. You're not alone — asking for help takes courage.
The most frequently asked questions about sona10's responsible gaming policy.